COVID-19 Information

 

We're still open online! Now offering FREE, SAFE, CONTACTLESS DELIVERY on all plants and pots in the Bristol area :-)

 

For the rest of the UK I am delivering as normal it's just taking a little longer. So if it's a gift be sure to order in enough time.

 

I firstly want to say a huge thank you to the people who are supporting Twig during this period of craziness. And support doesn't necessarily mean sales (although it's always nice) just a kind word or a share of our instagram posts/stories helps so much. It's a tough time for everyone so we are very thankful. 

 

As we're now isolating things are a little different...

 

Delivery 

I want to assure you that mine and my customer safety and health is my top priority during these times. I am taking every precaution possible as stated by the current NHS and government guidelines. All orders are paid for online and delivery is completely contactless. 

Online pot orders delivered to the UK will have expected delays so please leave up to 7 working days for your order to arrive. There will also be no 'sign for' option to respect social distancing.  

I'm offering free delivery to all Bristol postcodes with the code FREE4BRISTOL at checkout.

For Bristol deliveries, as I am a one-woman-business, I am limiting my time out of my house to deliver to only two days a week - Tuesdays and Fridays. For example any orders placed between 12pm Tuesday and 12pm Thursday will be delivered on Friday. I will be contacting people individually to let you know regarding deliveries. 

 

Plants 

All plants are available for Bristol delivery. Please contact me directly for current plant availability or see my Instagram 'plant' highlights on my profile page. 

 

If anything is unclear please don't hesitate to contact me.

Stay safe, stay positive and support each other!

Sarah, Twig xxx